Arthropodcast - A Pest Control Podcast for Industry Professionals. We Cover Pest Control News, Pest Control Topics, Pest Control Products
Arthropodcast is a weekly pest control podcast that promotes professionalism and industry expertise to business owners, pest control operators, sales reps, and inspectors.

In this very special edition of the Arthropodcast, Patrick Baldwin of PestWorks talks to Vanessa Van Edwards from Science of People. They cover likability, vocal charisma, three steps in combating customer embarrassment, the importance of a handshake, and much more.

Whether you're in management, customer service or inside/outside sales, you'll benefit from this episode!

Bio: As a behavioral investigator and published author, Vanessa figures out the science of what makes people tick at her human behavior research lab, the Science of People. As a geeky, modern-day Dale Carnegie, her innovative work has been featured on NPR, Business Week and CNN.

Direct download: Vanessa_ready.mp3
Category:Pest Control Podcast -- posted at: 2:33am CDT

Is there anything worse than a basket of unlabeled keys from your apartment account? Bryan seems to think so. We also talk in length about Do It Yourself websites and why they're not good for chemical companies.

Direct download: EP61.mp3
Category:Pest Control Podcast -- posted at: 7:14pm CDT

When hiring a pest control tech, would you prefer someone with strong people skills or one with technical knowledge? Is Diatomaceous Earth as good as the internet claims? How does Nature-Cide work for repelling snakes and skinks? Find out the answers to these questions and more on episode 60 of the Arthropodcast.

Direct download: EP60.mp3
Category:Pest Control Podcast -- posted at: 8:43pm CDT

On this special episode of the Arthropodcast, Patrick Baldwin of PestWorks sits down with Brad Bartlett. Quite the expert in the hiring process, Brad is the President of Hire and Retain Good People. In this hour, he'll cover the cost of turnover, the importance of using the proper protocol when hiring people, why you should read (not scan) application forms, and he’ll give us reasons why it’s important for technicians to sell pest and termite control services.

Whether you have multiple employees or you’ve only considered bringing someone on the payroll, this episode is for you. The interview is packed with information, so I recommend you take notes or listen to it multiple times.

Direct download: Call_with_Brad_Bartlett.mp3
Category:Pest Control Podcast -- posted at: 10:55pm CDT

Just what bugs Aaron Veal? He'll tell us, plus give us his take on last episode's segment on opinions being swayed. 

After a lot of "potty talk", Bryan shares a story about "paradigm shifts" and talks Robobees. 

Direct download: EP59c.mp3
Category:Pest Control Podcast -- posted at: 7:00pm CDT

A study has proven our opinions change by empathy, not facts. Given the nature of the pest control industry, are our opinions on social issues being altered by the relationships we cultivate with our customers? In episode 58, Bryan, Steve, and Patrick will all chime in on the question.

In addition, Bryan ponders how you can motivate new techs to learn more about their craft.

 

Direct download: EP58.mp3
Category:Pest Control Podcast -- posted at: 9:03pm CDT

Why did the City of Boston purchase $225 for Dry Ice? Why does Bryan stress the importance of showing value with termite inspections? Who's the "King of Revenue" for Q1 of 2016? Why would you want a termite inspector to drive you crazy?

Find out this and more on Episode 57 of the Arthropodcast!

Direct download: EP57.mp3
Category:Pest Control Podcast -- posted at: 8:11pm CDT

Why did Aretha Franklin think Prince had the Zika Virus? Are New Jersey's low-income apartments infested with bed bugs? How did Bryan's Nature-Cide Experiment turn out?

Find the answers to these questions and more in episode 56 of the Arthropodcast.

Direct download: EP56.mp3
Category:Pest Control Podcast -- posted at: 6:42pm CDT

For Episode 55, we have Board Certified Entomologist, Larry Motes of Gregory Pest Solutions. In this thirty-three minute episode, Larry discusses his background, acquisitions, dragon flies, flying earwigs, and a few other things you won't want to miss.

Direct download: EP55.mp3
Category:general -- posted at: 9:05am CDT

For episode #54, we learn how to uncover the real objection when someone uses the ole "need to talk it over with the spouse" excuse. In addition, Bryan talks about the possible end of the termite tech era and we cover some of the latest arachnid news.

Direct download: EP54.mp3
Category:Pest Control Podcast -- posted at: 9:06pm CDT