Arthropodcast - A Pest Control Podcast for Industry Professionals. We Cover Pest Control News, Pest Control Topics, Pest Control Products
Arthropodcast is a weekly pest control podcast that promotes professionalism and industry expertise to business owners, pest control operators, sales reps, and inspectors.

This week, Jerry and Bryan talk about the Pest Cemetery Live 2017 cruise. In addition, Jerry shares the experience of losing a 15 year technician to retirement and the joys of interviewing the tech's replacement.

The guys also chime in on an outstanding Facebook post by Renee Vickers Ferree. Renee wrote:

"As the wife of an aspiring pest control owner/operator, what can I do to help start the business and give moral support to my husband during the startup phase?

What should I NOT do during this time?"

Direct download: WPTC15.mp3
Category:Pest Control Podcast -- posted at: 7:39am CDT

For the final installment of Pest Cemetery Live 2017, Jerry sits down with the highly respected Daniel D Dye of Florida Pest Control.

Direct download: Daniel_II.mp3
Category:Pest Control Podcast -- posted at: 8:50pm CDT

As promised, Here's another epic interview from Pest Cemetery Live 2017. For this episode, Jerry interviews the one and only Paul Bello. 

Direct download: WPTCLivePaul.mp3
Category:Pest Control Podcast -- posted at: 9:12pm CDT

What happens when a legend sits down with an icon? Find out when Jerry Schappert interviews arguably the brightest mind the pest control industry has ever seen. 

Direct download: Doc.mp3
Category:Pest Control Podcast -- posted at: 8:21pm CDT

To become an A.C.E. in the United States, you must:

  • Hold a current pesticide applicator's license issued by a state, federal, military, or tribal authority.
  • Have a minimum of 5 years experience in the structural pest control industry.
  • Submit two letters of reference from professional colleagues (ACEs, BCEs, employers, past employers, major clients, government officials, etc).
  • Sign the ACE Code of Ethics
  • Submit your application 30 days in advance of taking the test (and pay membership fee $355-$395).
  • Pass the examination with a score of 75% or higher.
Direct download: 94_ACE.mp3
Category:Pest Control Podcast -- posted at: 6:51pm CDT

Patrick and Steve discuss their favorite apps for pest control. Be sure to check this episode out!

Direct download: webster16b.mp3
Category:Pest Control Podcast -- posted at: 9:32pm CDT

This week, Bryan and Steve cover a CDC report about a few acute illness cases involving Nuvan Pest Strips. Steve also shares the story of Ben Feldman and Bryan reminds us the importance of keeping your axe sharp.

Direct download: EP93.mp3
Category:Pest Control Podcast -- posted at: 8:43pm CDT

First off, Jerry and Bryan cover a post made by James Sneed.
 
James writes:
 
"There are a lot of business owners on this page. Kudos to you men and women. This post isn't for you, this post is for the plethora of employees that work hard day in and day out. My best advice is this, not everyone is meant to be an entrepreneur. Some are meant to be #2, #3 or tech for life. Nothing wrong with that. Work hard. Master your craft. Serve with purpose. You are in a field of work that has done more for mankind's health and safety than they will ever know. Thank you all. And thanks to the great owners out there!"
 
Next up, the guys share the last part of Bryan's interview with Harry Bryan. This time they talk about Niban.
 
The second Facebook post the hosts cover came from Hunter Hughes.
 
Hunter asks, "What're you guys doing for winter services? Say you're doing quarterlies and their spray comes up but there's snow on the ground, what's your guys' process and how do you go about explaining to the customer the need?
 
Lastly, Jason Yrigoven posts a question about reinvesting: 
 
"How much of your yearly earnings would you say go back into the business? Not looking for specifics just a ball park guess. Maybe in percentage? 30-50%?"
Direct download: WPTC14.mp3
Category:Pest Control Podcast -- posted at: 3:54pm CDT

Here's the bad news: There is no home run. You have to put the work in. Buying "Likes" is not an option.

The good news? Patrick gives two AWESOME tips! One is an app and the other is a new Facebook feature.

What are they? Check out this episode of Webster Wednesdays and find out!

Direct download: More-Likes.mp3
Category:Pest Control Podcast -- posted at: 9:17pm CDT

What's the difference between spying and observing from afar? Is it possible to maintain your tech's trust if you practice either method? Bryan and Steve share their thoughts on the topic.

In addition, Bryan shares his findings on his Altriset research. Thanks to Daniel Dye for supplying a TON of information we would not have found elsewhere!

Direct download: EP92.mp3
Category:Pest Control Podcast -- posted at: 4:01pm CDT

Jerry sits down with Daniel Dye to discuss discontinued products, roaches, termites, how to become better at identification and much, much more.

Direct download: jerryanddanieldye2.mp3
Category:Pest Control Podcast -- posted at: 9:11pm CDT

For episode 91, Steve rants about edible insects and challenges the demands we put on new hires. Bryan shares a story about the need to be thorough and mentions a termite product named Altriset.

Direct download: EP91.mp3
Category:Pest Control Podcast -- posted at: 5:59am CDT

Each week, Jerry Schappert and Bryan Baird recap some of the most interesting posts from the Pest Cemetery Facebook Group.

 

If you’re not a member, you can join here: PestCemetery.com

 

The first post mentioned came from Chris Rowland. Chris asked, “For all the one man bands....what do you do when you get sick or injured? I pulled my back out on Tuesday and I haven’t been able to work all week. Still in pain and can't work. I never have issues like this and don't have a back-up plan.

 

Next up, the guys play a clip from an interview about Bora-Care with Harry Bryan.

 

Calvin Moehle had an excellent question in regards to marketing a new business. Calvin asked, “When opening a new Pest Control business is it best to let the area you’re in know you’re a New Pest Control business just starting or is it best to kind of just start marketing like you have been around for years?

Lastly, Kyle Parker asked, “What is your preferred method of finding employees? Websites etc…”

 

Until next week, take care!

Direct download: WPTC13.mp3
Category:Pest Control Podcast -- posted at: 7:20pm CDT

This week, Patrick and Steve share ideas on how to make your content more creative.

Direct download: creative_content.mp3
Category:Pest Control Podcast -- posted at: 9:58pm CDT

His week, the guys talk to Harry Bryan of the Nisus Corporation. Harry has been on our radar for a long time, so we were Uber excited when he agreed to be on the show. In addition, Jerry and Bryan talk about offices, hose reels and starting a pest control business.

Direct download: WPTC12.mp3
Category:Pest Control Podcast -- posted at: 9:21pm CDT

Let's face it, the end goal is to make money. So this week, we ponder whether Twitter is a viable tool to generate revenue for your pest control business.

Direct download: WW13_Twitter.mp3
Category:Pest Control Podcast -- posted at: 9:28pm CDT

Each week, Jerry Schappert and Bryan Baird recap some of the most interesting posts from the Pest Cemetery Facebook Group.

If you’re not a member, you can join here: PestCemetery.com

Direct download: WPTC11.mp3
Category:Pest Control Podcast -- posted at: 11:01pm CDT

Tommy is a sharp guy! A University of Florida graduate, Tommy has spent his entire career in the pest control industry. On this episode, he talked about MGK's latest product - a HIGHLY regarded bed bug product called Crossfire. He also clears up a few questions we had about Vendetta and Vendetta Plus. 

Listen closely! Tommy shares a lot of gems on this episode!

Direct download: Crossfire_and_Vendetta.mp3
Category:Pest Control Podcast -- posted at: 10:43pm CDT

What's the best way to boost your company's visibility? It depends on the stage of your company's development.

Attention Start-ups! You'll definitely want to follow these suggestions!

Direct download: webster12.mp3
Category:Pest Control Podcast -- posted at: 9:48pm CDT

Each week, Jerry Schappert and Bryan Baird recap some of the most interesting posts from the Pest Cemetery Facebook Group.

 

If you’re not a member, you can join here: PestCemetery.com

 

01/30/17

 

The first post discussed was by Ed Gregorich. Here’s what Ed posted:

Just left Jeff Bagwell's house.

What famous people have you met on your PC route?

Others for me:

Ray Childress

Tillman Fertitta and

Joel and Victoria Osteen”

While in Oakland, Bryan bumped into Clint Eastwood. Jerry mentioned that, although similar posts have appeared in the past, the answers continue to get more interesting as the pest cemetery membership grows.

 

Bryan then brought up the “raccoon in a tank” video. Jerry shared a few funny raccoon stories.

Direct download: twptc10.mp3
Category:Pest Control Podcast -- posted at: 8:55pm CDT

This week, we share Jody Green's fascinating conversation about termite reproduction. Why do we see fewer swarms then we did years ago? What goes down after a swarm? Find out on this episode!

In addition, Bryan and Steve cover the conversational "no-nos" when servicing customers.

Direct download: jody-green-termites-2.mp3
Category:Pest Control Podcast -- posted at: 11:15pm CDT

This week, Patrick and Steve cover the best "bang for your buck" in your SEO strategy.

Direct download: webster11.mp3
Category:Pest Control Podcast -- posted at: 11:17pm CDT

To kick things off, Bryan shares his experience with an early termite season and a new addition to his team. His son Dakota is ready to take a route. These are exciting times for Bryan.

Direct download: WPTC09.mp3
Category:Pest Control Podcast -- posted at: 2:40pm CDT

We've been trying to get Daniel on the show for a long time. Through some of the strangest of circumstances, we've had several obstacles that delayed this episode. Either way, the wait is finally over!

Direct download: 88_Daniel_Dye.mp3
Category:Pest Control Podcast -- posted at: 11:59am CDT

For episode 10, Patrick and Steve discuss calls to action, their purpose, and how many you should have per website/webpage.

Direct download: webster10.mp3
Category:Pest Control Podcast -- posted at: 9:44pm CDT

Jody was such a popular guest, we HAD to bring her back. On this episode, she talks about the major difference between termites, ants and honey bees. Jody also discusses the "advantage" of being an older termite and the manner in which termites forage. In addition, Bryan and Steve recap the book titled "The Power of Habit".

Direct download: 87_Jody_Green_Termites.mp3
Category:Pest Control Podcast -- posted at: 5:16pm CDT

This week, Patrick and Steve discuss the importance of having blog on your pest control business' website. 

Direct download: Webster9.mp3
Category:Pest Control Podcast -- posted at: 9:04pm CDT

Join Jerry and Bryan as they discuss bed bug monitors, the Amarillo incident, and a business owner's perception of success/happiness on this week's Whistling Past the Cemetery.

Direct download: WPTC10.mp3
Category:Pest Control Podcast -- posted at: 8:40am CDT

Ever wonder how to service grocery stores? Steve and Bryan and chime in on the subject. In addition, Bryan shares his experience with Green Gorilla's customer service and he also gives a shout out to the Bayer Pest Practices Team.

Direct download: 86.mp3
Category:Pest Control Podcast -- posted at: 9:55pm CDT

For the first installment of 2017, Jerry and Bryan highlight posts about jealous spouses, aggressive techs, and start up funds.

Direct download: WPTC9.mp3
Category:Pest Control Podcast -- posted at: 7:02pm CDT

For the last episode of 2016, Bryan and Steve talk about hover crafts, drones, recruiting women into the industry and (hands down) the most important business skill you could possess - Persuasion!

Happy New Year folks!

Direct download: EP85.mp3
Category:Pest Control Podcast -- posted at: 1:48am CDT

To close out the year, the guys cover two posts from the Pest Cemetery Facebook Group.

The first originated from Bob Keith. To fully understand his post, you must know that our industry is of a friendly culture. We speak to our competitors. We wave to fellow PCOs in passing. Bob made mention that technicians employed by bigger companies have a tendency to not wave back at him. Both Bryan and Jerry have had similar encounters.

Direct download: WPTC8.mp3
Category:Pest Control Podcast -- posted at: 8:59am CDT

Should a new pest control business try to make a website on their own?

Steve says, "No" - But he's certain you'll try anyway. This week, the guys offer advice on how to make the best DIY website possible.

Direct download: Webster8.mp3
Category:Pest Control Podcast -- posted at: 5:38am CDT

For this special episode of Whistling Past the Cemetery, Jerry shares insight on how Pest Cemetery grew into one of the most active pest control communities on the internet.

Direct download: WPTC5.mp3
Category:Pest Control Podcast -- posted at: 8:57am CDT

For the latest edition of the Arthropodcast, Bryan and Steve talk about small fly control, drain services, shoddy termite control, and a quick update on the product Crossfire. The guys also talk about a book titled "The Power of Habit" by Charles Duhigg and cover Scott Adams' theory on "systems verses goals", more commonly known as the "Talent Stack".

Direct download: EP84.mp3
Category:Pest Control Podcast -- posted at: 8:36pm CDT

Successful Pay-Per-Click campaigns are usually a lot more complicated than you'd think. This episode gives a few pointers on how to stretch your advertising dollars. 

Direct download: Webster7.mp3
Category:Pest Control Podcast -- posted at: 8:42pm CDT

With growth, comes change. With the addition of Webster Wednesdays and Whistling Past the Cemetery, we'll be moving the release date of our flagship show to Fridays. See you then!

Direct download: Moving_Release_Date_of_Arthropodcast.mp3
Category:Pest Control Podcast -- posted at: 6:41pm CDT

Each week, Jerry Schappert and Bryan Baird recap some of the most interesting posts made on the Pest Cemetery Facebook Group. This podcast episode highlights threads created between 12/4/16 - 12/10/16.

Direct download: WPTC4.mp3
Category:Pest Control Podcast -- posted at: 8:49am CDT

Finding an online marketing expert to help with your pest control business website can be extremely challenging. In this episode, Steve gives some tips on what to look for when hiring someone to handle your "SEO".

Direct download: webster6.mp3
Category:Pest Control Podcast -- posted at: 7:57pm CDT

Jerry Schappert and Bryan Baird recap some of the most interesting posts on the pestcemetery.com Facebook group.This is your opportunity to catch up on posts you might have missed, hear what the hosts have to say about a particular topic, or perhaps serve as your introduction to one of the most active pest control communities on the internet.

Direct download: wptc3.mp3
Category:Pest Control Podcast -- posted at: 9:11pm CDT

Each week, Patrick and Steve talk about online tools and how they can help or hurt your pest control business. This week, the guys talk about their favorite (and least favorite) lead generators. Which ones are too expensive? Which one offers the best "bang for buck"? Which one is best for search engine optimization? Find out the answers to these questions and more on episode 5 of Webster Wednesday!

Direct download: Webster5.mp3
Category:Pest Control Podcast -- posted at: 8:00pm CDT

Wow! What a blast it was to have Jody Green of the show. On episode 83, Jody shares some crazy insect facts that you do not want to miss! 

Direct download: jodygreenb.mp3
Category:Pest Control Podcast -- posted at: 9:32pm CDT

Each Friday, Jerry Schappert and Bryan Baird recap some of the most interesting posts on the pestcemetery.com Facebook group.This is your opportunity to catch up on posts you might have missed, hear what the hosts have to say about a particular topic, or perhaps serve as your introduction to one of the most active pest control communities on the internet.

 

First off: CONGRATULATIONS TO DANIEL DYE!!!

Direct download: wptc2.mp3
Category:Pest Control Podcast -- posted at: 7:59am CDT

On this weeks edition of Webster Wednesdays, Patrick and Steve discuss the pros and cons of online scheduling.

Direct download: onlinescheduling.mp3
Category:Pest Control Podcast -- posted at: 5:36am CDT

Have you noticed an increase in delusory parasitosis cases in your area? So did Jody Green, B.C.E. She has an idea on why we might be seeing the upsurge. In addition, Jerry Schappert, A.C.E. gives us tips and pointers on treating German Roaches in mobile homes.

Direct download: EP82.mp3
Category:Pest Control Podcast -- posted at: 8:43pm CDT

Whistling Past the Cemetery is a weekly recap of some of the most interesting posts on the Pest Cemetery Facebook Group. It's hosted by Bryan Baird and Jerry Schappert.

Direct download: PCRecap1.mp3
Category:Pest Control Podcast -- posted at: 7:31pm CDT

For our third installment, Patrick and I address one of the more common question business owners ask. Check out episode three of Webster Wednesday today!

Direct download: WW3b.mp3
Category:Pest Control Podcast -- posted at: 7:28pm CDT

For episode 81, The Bug Doctor (Jerry Schappert, A.C.E.) talks tips for roach control in and around mobile homes. In addition, Bryan and Jerry share some exciting news for Pest Cemetery and Arthropodcast. 

Direct download: EP81_Roaches.mp3
Category:Pest Control Podcast -- posted at: 1:10pm CDT

For our second installment of Webster Wednesday, Patrick and I discuss the evolution of selling, the importance of online reviews, and the group of customers most likely to leave online reviews.

Direct download: WW2.mp3
Category:Pest Control Podcast -- posted at: 10:03pm CDT

For our Halloween episode, we discuss how flies are used in forensic science, black widows eating their siblings, cicadas as food and a story about bot flies. Be sure to check it out! 

Direct download: EP80.mp3
Category:Pest Control Podcast -- posted at: 7:43pm CDT

Legendary pest professional Paul Bello joins the team to share his tips on how to properly perform WDO inspections, what equipment he uses, when to use a moisture meter, and TONS of other useful information.

Direct download: PaulBellWDO3.mp3
Category:Pest Control Podcast -- posted at: 7:44pm CDT

For our first episode of Webster Wednesday, Patrick and I give advice on what not to do when developing your online presence. Don't be cheese pizza! You can be "meat lovers", "veggie", or anything between - just don't be the same ole "Plain Jane" everyone else is being.

Direct download: WW1.mp3
Category:Pest Control Podcast -- posted at: 8:44pm CDT

After a long hiatus, Bryan and Steve returned for the 78th episode. Fighting through audio issues, the guys talked about upcoming shows, a new product called Crossfire and whether IGRs actually work on bed bugs. Be sure to checkout the new mini-series called "Webster Wednesday".

Direct download: 78b.mp3
Category:Pest Control Podcast -- posted at: 7:56pm CDT

For episode 77, Steve explains his IPM method for treating apartments and multi-family units. Bryan explains why he personally checks every job his company performs and why it is important for the professionals of our industry to "self police" ourselves. Bryan also touches on something called "situational pest control".

Direct download: EP77.mp3
Category:Pest Control Podcast -- posted at: 9:09pm CDT

This week, Steve discusses the way he gets management's support in taking an IPM approach to apartments and multi-family units.

In addition, Bryan shares a lesson learned from an unsuccessful flea treatment, a new "game changing" bed bug product called CrossFire, and he also tells us about a pest control class he teaches at Valdosta State. 

Direct download: EP76.mp3
Category:Pest Control Podcast -- posted at: 7:50pm CDT

For episode 75, Bryan and Steve discuss the how to control earwigs, a National Geographic article about using a shocking sex method to control Ash Boring Beetles, and Bryan gives a review of his new Green Gorilla Sprayer.

The guys also play a snippet of the Patrick Baldwin interview with Brad Harbison of PCT Magazine.

Direct download: EP75.mp3
Category:Pest Control Podcast -- posted at: 4:45pm CDT

The guys and I were thinking about what we could do for another special episode of the Arthropodcast when Patrick Baldwin of PestWorks said, “Hey, why don’t we interview the interviewer. You know the people that bring us the stories we read in the magazines? Why don’t we find out a little bit more about them.”

So, he hooked up with Brad Harbison Managing and Internet Editor of PCT magazine and asked him about industry trends, the future of pest control, and mergers and acquisitions, tips on how to write a better blog post, and Brad also shares a few stories from his years of working with PCT.

This is a change of pace for us, but it’s definitely something you want to check out.

Direct download: BradHarbison.mp3
Category:Pest Control Podcast -- posted at: 11:36am CDT

This week, we had the honor of talking with Paul Bello. Being a licensed pest management applicator since 1976, Paul has a unique combination of education and extensive field experience.

In episode 74, Paul shares stories about unique beetle infestations, working for the Miami Dolphins, appearing on Television shows (20/20 and National Geographic), and much more.

This is not an episode you want to miss!

Direct download: PaulBello2.mp3
Category:Pest Control Podcast -- posted at: 5:59pm CDT

For episode 73, Bryan and Steve have a conversation with Daniel S Gordon of PCO Bookkeepers and TurfBooks. Daniel talks about his book "From Technician to CEO, the common pitfalls made by pest control companies, pricing strategies, "end game" tips, along with much much more.

You'll need a pen and pad for this episode, as Daniel is more than willing to share the knowledge he's acquired in his 20+ years of industry experience.

Direct download: EP73.mp3
Category:Pest Control Podcast -- posted at: 7:38pm CDT

This week, our pest management podcasters cover commercial tips, how flesh flies hear, and the use of Wolbachia to combat mosquito-borne diseases like dengue and Zika.

They also check in with Patrick Baldwin of PestWorks to find out about the newest and future features of this awesome scheduling software.

Direct download: 72_Commercial_Tips_Flesh_Flies_an.mp3
Category:Pest Control Podcast -- posted at: 6:37pm CDT

This episode, Bryan and Steve cover Daniel S Gordon's book, Mealworms in Korean food, an update on the Zika situation in Miami, and Corn Sweat (a real thing... I promise).

In addition, Bryan discusses an internal struggle he's experienced with his recently found industry fame. This might not be the most polished episode, but it's one you don't want to miss!

Direct download: EP71.mp3
Category:Pest Control Podcast -- posted at: 7:26pm CDT

You read correctly; but whether it's true or not is a different story.

This week the fellas discuss the Zika situation in Florida, the Green Gorilla, and define the term "baseboard jockey". In addition, Bryan uses TV shows as an example for how your business practices can drift. 

Direct download: EP70b.mp3
Category:Pest Control Podcast -- posted at: 5:13pm CDT

Recorded after a hot, muggy day, Bryan and Steve discuss New Zealand's goal to be rat free by 2050, how springtails become tree food, and Bryan's battle with snails at a particular account. 

Direct download: EP69.mp3
Category:Pest Control Podcast -- posted at: 10:36pm CDT

  • What is the biggest mistake business owners make?
  • How much should a pest control business budget for advertising?
  • What are the most important things to consider when labeling your truck?
  • Why does Hal drive a bright red Ford F150?

Find out the answers to these questions and more as we sit down with Hal Coleman on this first episode in our "Start Up Series".

Direct download: start-up1.mp3
Category:Pest Control Podcast -- posted at: 5:15pm CDT

This week, Bryan shares a great newsletter with tips on how to extend the life of your equipment, the guys chime in on the decline of Zika cases in South America, and Steve plays a clip from Patrick's interview with Andrew Larson. 

Direct download: EP67.mp3
Category:Pest Control Podcast -- posted at: 7:58pm CDT

Here's another special edition of the Arthropodcast. This time, Patrick sits down with Andrew Larson of PestClicks.com.

Inbound marketing is the word of the day, as these fellas talk about increasing your marketing ROI, managing expectations, how to stand out in your market by being more awesome, what not to do with a signup page on your website, tips on how to increase your web traffic and how to convert more of that traffic into customers.

There is a lot of information on here, so you might want to listen two or three times or have a pad and pen close by.

Andrew and Patrick, thanks for taking the time gentlemen!

Direct download: andrewlarson.mp3
Category:Pest Control Podcast -- posted at: 4:19pm CDT

For Episode 66 of the Arthropodcast, we talk about Rentokil's acquisition of Residex, the difference between being a policeman and PCO, and how to grow your business through video.

Direct download: EP66.mp3
Category:Pest Control Podcast -- posted at: 10:12pm CDT

In recognition of Independence Day, Bryan and Steve talk about the reasons they sought self employment, the things they would do differently if they started over again and a few other tips for PCOs thinking about starting their own business.

Direct download: EP65b.mp3
Category:Pest Control Podcast -- posted at: 11:56pm CDT

For episode 64 we cover tips to hide the sweaty wet spots while servicing accounts, West Nile follow up, a couple common newbie mistakes, the Green Gorilla Backpack Sprayer, and Social Media Etiquette.  

Do our cell phones spy on us? Did Steve remember to hit record this time?

Find out on the latest edition on the Arthropodcast.

Direct download: EP64.mp3
Category:general -- posted at: 10:38pm CDT

After some technical difficulty, we finally release episode 63.  Bryan shares a Father's Day Cracker Barrel incident and his time as an extra in a new horror film.  We also talk about the CDC and Rentokil contract to fight the zika virus and the relationship between DIY website suppliers and the NPMA.

Is the Zika threat being blown out of proportion?  Can websites join the NPMA? Find out the answers to these questions and more on this weeks show.

Direct download: Ep63.mp3
Category:Pest Control Podcast -- posted at: 11:05pm CDT

For episode 62, Jim Hearity (Northeast Regional Manager at Residex) talks products, the benefits of using a distributor over websites and huge growth opportunities for pest control companies. Steve and Bryan also discuss mice infestations in grocery and pet stores. 

Direct download: EP62.mp3
Category:Pest Control Podcast -- posted at: 11:38pm CDT

In this very special edition of the Arthropodcast, Patrick Baldwin of PestWorks talks to Vanessa Van Edwards from Science of People. They cover likability, vocal charisma, three steps in combating customer embarrassment, the importance of a handshake, and much more.

Whether you're in management, customer service or inside/outside sales, you'll benefit from this episode!

Bio: As a behavioral investigator and published author, Vanessa figures out the science of what makes people tick at her human behavior research lab, the Science of People. As a geeky, modern-day Dale Carnegie, her innovative work has been featured on NPR, Business Week and CNN.

Direct download: Vanessa_ready.mp3
Category:Pest Control Podcast -- posted at: 2:33am CDT

Is there anything worse than a basket of unlabeled keys from your apartment account? Bryan seems to think so. We also talk in length about Do It Yourself websites and why they're not good for chemical companies.

Direct download: EP61.mp3
Category:Pest Control Podcast -- posted at: 7:14pm CDT

When hiring a pest control tech, would you prefer someone with strong people skills or one with technical knowledge? Is Diatomaceous Earth as good as the internet claims? How does Nature-Cide work for repelling snakes and skinks? Find out the answers to these questions and more on episode 60 of the Arthropodcast.

Direct download: EP60.mp3
Category:Pest Control Podcast -- posted at: 8:43pm CDT

On this special episode of the Arthropodcast, Patrick Baldwin of PestWorks sits down with Brad Bartlett. Quite the expert in the hiring process, Brad is the President of Hire and Retain Good People. In this hour, he'll cover the cost of turnover, the importance of using the proper protocol when hiring people, why you should read (not scan) application forms, and he’ll give us reasons why it’s important for technicians to sell pest and termite control services.

Whether you have multiple employees or you’ve only considered bringing someone on the payroll, this episode is for you. The interview is packed with information, so I recommend you take notes or listen to it multiple times.

Direct download: Call_with_Brad_Bartlett.mp3
Category:Pest Control Podcast -- posted at: 10:55pm CDT

Just what bugs Aaron Veal? He'll tell us, plus give us his take on last episode's segment on opinions being swayed. 

After a lot of "potty talk", Bryan shares a story about "paradigm shifts" and talks Robobees. 

Direct download: EP59c.mp3
Category:Pest Control Podcast -- posted at: 7:00pm CDT

A study has proven our opinions change by empathy, not facts. Given the nature of the pest control industry, are our opinions on social issues being altered by the relationships we cultivate with our customers? In episode 58, Bryan, Steve, and Patrick will all chime in on the question.

In addition, Bryan ponders how you can motivate new techs to learn more about their craft.

 

Direct download: EP58.mp3
Category:Pest Control Podcast -- posted at: 9:03pm CDT

Why did the City of Boston purchase $225 for Dry Ice? Why does Bryan stress the importance of showing value with termite inspections? Who's the "King of Revenue" for Q1 of 2016? Why would you want a termite inspector to drive you crazy?

Find out this and more on Episode 57 of the Arthropodcast!

Direct download: EP57.mp3
Category:Pest Control Podcast -- posted at: 8:11pm CDT

Why did Aretha Franklin think Prince had the Zika Virus? Are New Jersey's low-income apartments infested with bed bugs? How did Bryan's Nature-Cide Experiment turn out?

Find the answers to these questions and more in episode 56 of the Arthropodcast.

Direct download: EP56.mp3
Category:Pest Control Podcast -- posted at: 6:42pm CDT

For Episode 55, we have Board Certified Entomologist, Larry Motes of Gregory Pest Solutions. In this thirty-three minute episode, Larry discusses his background, acquisitions, dragon flies, flying earwigs, and a few other things you won't want to miss.

Direct download: EP55.mp3
Category:general -- posted at: 9:05am CDT

For episode #54, we learn how to uncover the real objection when someone uses the ole "need to talk it over with the spouse" excuse. In addition, Bryan talks about the possible end of the termite tech era and we cover some of the latest arachnid news.

Direct download: EP54.mp3
Category:Pest Control Podcast -- posted at: 9:06pm CDT

Welcome to another special addition edition of the Arthropodcast. This time, Patrick Baldwin of PestWorks sits down with Lenny Gray.

Direct download: Lenny-Patrick_1.mp3
Category:Pest Control Podcast -- posted at: 8:00pm CDT

Ever meet a door to door millionaire? You're about to.

In addition, you'll hear from David Ticknor. He's an All Star sales professional from 855Bugs in Waco, TX. Nicknamed 40k, David is also a certified applicator in pest, termite, bed bugs, rodent and wildlife control. With just three years experience in the industry, He's already made big splashes.

Direct download: Ep53e.mp3
Category:Pest Control Podcast -- posted at: 7:13pm CDT

Welcome to a very special edition of the Arthropodcast, this episode we have Patrick Baldwin of Pest Works speaking with valuation guru, merger and acquisition expert…. the one and only Paul Giannamore of the Potomac Company.

If you own a pest control business, consider starting one or have thought about acquiring a competitor, you do NOT want to miss this hour long interview.

Paul and Patrick talk about things you can do to boost the value of your company, common misconceptions, important things business owners often overlook, along with tons of information you can’t afford to be without. Listen close, cause this one’s a doozy.

Direct download: PaulandPatrick.mp3
Category:Pest Control Podcast -- posted at: 4:26pm CDT

A promising rise in listeners found our otherwise loose scheme.... to be in need of change. In this special episode, Bryan unveils the exciting changes to our format. 

After nearly four months and more than 100 hours of work, Bryan tells us what and when to expect the latest changes.  You don't want to miss this one!

Big thanks to Aaron Veal for the ninja like assist!

Direct download: aprilfools.mp3
Category:Pest Control Podcast -- posted at: 8:23pm CDT

For Episode 52 we have a treat. If you've ever considered starting or selling your pest control business, you do not want to miss this one. We have Paul Giannamore of the Potomac Company sharing tips on how to make your business more valuable. In addition, we answer a listener question from a concerned PCO and Bryan chimes in on the newest wave of all "Natural" pesticides. 

Direct download: EP52b.mp3
Category:Pest Control Podcast -- posted at: 9:14pm CDT

There's no other way to follow up an instant classic (Episode 50) then to record another classic. James Molluso is our most downloaded guest of all time and delivers another great interview. In the process, he shows off some pretty impressive detective skills.

Direct download: EP51.mp3
Category:Pest Control Podcast -- posted at: 6:13pm CDT

To celebrate our 50 episode, we spent some time with one of the most recognized and respected pest professionals on the planet. Jerry Schappert talks with us about his early blogging days, books, pest control business, and his super successful online community.

Direct download: EP50b.mp3
Category:Pest Control Podcast -- posted at: 3:17pm CDT

For episode 49 of the Arthropodcast we're privileged to have Patrick Baldwin on the show to discuss PestWorks, his exciting new software for the pest control industry.

We also talk about a reformed drug dealing making it big in the industry and Bryan's unwanted guest.

Direct download: EP49b.mp3
Category:Pest Control Podcast -- posted at: 7:37pm CDT

For episode 48, we visit with Critter McCool about the opening of his pest control museum and training center. We also talk about the Earth’s largest land dwelling Arthropod, the ins and outs of silverfish control, and Bryan’s possible dive into video creation.

Direct download: Ep48.mp3
Category:Pest Control Podcast -- posted at: 11:23am CDT

For episode 47, we discuss baseboard jockeys, a mishap in a school cafeteria, the emergence of Turkestan roaches, and new plans for Critter McCool.

Direct download: Ep47b.mp3
Category:Pest Control Podcast -- posted at: 1:45pm CDT

This episode we discuss a new toy Bryan recently discovered, using Geckos for roach control, and the pest management professionals code of conduct. 

Direct download: Ep46.mp3
Category:Pest Control Podcast -- posted at: 8:13pm CDT

In episode 45, we discuss Groundhog Day (event and movie) along with the "Zen" teachings that can be learned from the cult classic. We also talk about important information missing from the  recent barrage of Neonic/Bed Bug Resistance articles and the difficulties in conducting research in lab settings. But most importantly, Bryan tells us about a new Gin fermented with ants called "Anty Gin".

Direct download: Ep45.mp3
Category:Pest Control Podcast -- posted at: 7:06pm CDT

Thanks to Dustin Mantz for the hilarious opening monologue!!!  In episode 44, we discuss when to use monitoring traps in commercial accounts, why Bill Gates belongs in the Pest Control Hall of Fame, and how to deal with sanitation issues in food handling establishments. Is it ever appropriate to call the Health Department? Check out the podcast and find out.

Direct download: 44b.mp3
Category:Pest Control Podcast -- posted at: 9:33pm CDT

This week we have a familiar contributor, Scott Ballard joins us on the show to discuss the follow up stat we discussed last week. He also gives sales tips for the single operator businesses and the team recommends "swinging for the fences" with your pest control sales proposals.

Direct download: 43b.mp3
Category:Pest Control Podcast -- posted at: 7:58pm CDT

In episode 42 of the Arthropodcast, Bryan talks about a newly developed organization called the United States Pest Management Professionals Association, he also discusses an eye opening sales follow up statistic, and Steve dives in on the internet's latest Neonic rumor. Will Imidacloprid be banned by the end of 2016? Download the podcast and find out!

Direct download: 42.mp3
Category:Pest Control Podcast -- posted at: 6:55pm CDT

This week, we cover new studies conducted by researchers from Kansas State and North Carolina State, Steve shares his "pest control in the snow" experiences, and Bryan tells us about his New Year's resolutions. 

Direct download: Roaches.mp3
Category:Pest Control Podcast -- posted at: 3:46pm CDT

I hope everyone’s holiday season is going well. For me, things have been a bit hectic, not in a bad way, but I’ve found it extremely difficult to set aside the hours needed to put together a podcast episode worth publishing. Because of this, I’ve decided to re-broadcast the first Arthropodcast episode Bryan and I produced as co-hosts. I hope you enjoy.

Direct download: celebrityedition4.mp3
Category:Pest Control Podcast -- posted at: 9:24pm CDT

Congratulations to Miller Pest and Termite in Des Moines , Iowa for winning this weeks contest. They have an awesome website at www.millerthekiller.com. We'd like to thank JoelM222 for the iTunes review. For episode 40 of the Arthropodcast show, Steve brings up a rather odd study that recently took place on the rove beetle. You actually have to see the article to believe it.

Direct download: EP40.mp3
Category:Pest Control Podcast -- posted at: 8:07pm CDT

Huge thanks to Aaron Veal of Phoenix Pest Control for the intro and congrats to Bug-Man Pest Services for winning this week's game show. For episode 39, Bryan shares some start up tips, we discuss DowDuPont, and Steve shares some of the advancements in spider silk production.

Direct download: EP39.mp3
Category:Pest Control Podcast -- posted at: 5:55am CDT